BroadSoft UC-One 3.9.26

BroadSoft – Freeware – iOS
out of 85 votes

BroadSoft UC-One: Unified Communications Made Easy

Pete Milner

01/15/2025

BroadSoft UC-One delivers a comprehensive suite of communication tools that enhance collaboration and streamline workflows for businesses, though it may overwhelm new users with its robust features.

UC-One is a professional and user-friendly business communications application designed for calling, messaging, and meetings. With UC-One, users can engage in both one-on-one and group chats, as well as make business calls using their designated business identity from their service provider's BroadWorks communications platform, even when using their personal smartphone.

What sets UC-One apart is its integration with BroadSoft Meet, a virtual meeting room application that delivers an exceptional high-definition video and screen sharing experience for meetings with other UC-One users and external guests.

In addition, UC-One seamlessly integrates with popular cloud-based business apps such as G-Suite and Office 365. This integration allows for streamlined work processes, making it effortless to access these applications while communicating within UC-One.

Key Features:

Business Messaging and Calling
Corporate Directories
Call History
Voicemail Access
Basic Call Settings Management
Integration with Business Applications

Please note that UC-One is exclusive to BroadWorks subscribers using a UC-One enabled service provider. For further details, please contact your service provider.

Overview

BroadSoft UC-One is a Freeware software in the category Business developed by BroadSoft.

The latest version of BroadSoft UC-One is 3.9.26, released on 01/16/2024. It was initially added to our database on 01/16/2024.

BroadSoft UC-One runs on the following operating systems: iOS.

Users of BroadSoft UC-One gave it a rating of 2 out of 5 stars.

Pros

UC-One provides a comprehensive unified communication platform that includes voice, messaging, video conferencing, and collaboration tools.
The platform is user-friendly and easy to navigate, making it convenient for both new and experienced users.
UC-One offers integration with popular business applications such as Microsoft Outlook, Google Calendar, and Salesforce, enhancing productivity and efficiency.
The platform supports multi-device access, allowing users to stay connected and communicate seamlessly across various devices.
UC-One provides robust security features to protect sensitive data and ensure secure communication over the platform.

Cons

UC-One may have a steep learning curve for some users who are not accustomed to unified communication platforms, leading to a potential need for additional training.
The platform may require a stable internet connection to ensure smooth operation of voice and video calls, which could be a limitation in areas with poor connectivity.
Some users may find the pricing of UC-One to be on the higher side compared to other similar unified communication solutions in the market.
Customization options within UC-One may be limited for organizations looking to tailor the platform to specific business requirements.

FAQ

What is BroadSoft UC-One?

BroadSoft UC-One is a comprehensive unified communications and collaboration solution offered by BroadSoft.

What features does BroadSoft UC-One offer?

BroadSoft UC-One offers features such as voice calling, instant messaging, presence, video conferencing, screen sharing, file sharing, and integration with other business applications.

Is BroadSoft UC-One suitable for small businesses?

Yes, BroadSoft UC-One is suitable for businesses of all sizes, including small businesses.

Can users access BroadSoft UC-One on mobile devices?

Yes, BroadSoft UC-One provides mobile applications for iOS and Android devices, allowing users to access the platform on the go.

Does BroadSoft UC-One support international calling?

Yes, BroadSoft UC-One supports international calling, making it easy for users to communicate globally.

Is BroadSoft UC-One secure for business use?

Yes, BroadSoft UC-One prioritizes security and offers encryption for data protection, making it a secure solution for business communication.

Can BroadSoft UC-One integrate with other business tools?

Yes, BroadSoft UC-One provides integration capabilities with popular business tools such as CRM systems, email clients, and collaboration platforms.

Is training available for users to learn how to use BroadSoft UC-One?

Yes, BroadSoft offers training and support resources to help users learn how to effectively utilize UC-One for their communication needs.

What kind of customer support does BroadSoft provide for UC-One users?

BroadSoft offers various levels of customer support, including online resources, phone support, and dedicated account management for enterprise customers using UC-One.

Can businesses customize their BroadSoft UC-One experience?

Yes, businesses can customize their BroadSoft UC-One experience by selecting specific features and integrations that best suit their communication requirements.

Pete Milner

I'm Pete, a software reviewer at UpdateStar with a passion for the ever-evolving world of technology. My background in engineering gives me a unique insight into the intricacies of software, allowing me to provide in-depth, knowledgeable reviews and analyses. Whether it's the newest software releases, tech innovations, or the latest trends, I'm here to break it all down for you. I work from UpdateStar’s Berlin main office.

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